Slideshow goes back to start

Jed

Hi, I am a new user trying to create my first slideshow. Currently the slideshow starts then reverts back to the start of the slideshow after about 20 seconds. This seems to happen 2 or 3 times then continues on as it should. Any thoughts on what I have done wrong?

n1x1

Hi @[deleted],

Check if you have maybe clicked on the Loop button. I have attached a screenshot showing where you can find this button: https://files.fm/u/ej52tyr7b

brian213

I am having the same problem. Checked on the loop button as suggested but no difference. Wondered if there might be an issue with the cache. Need help.

[deleted]

Go to Options ~ General. Click on Clear cache - Click this button to clear all unused cache files.

Try this and let us know.

MichelleLD

I'm having the same problem. Cleared cache but it didn't help. The slideshow always reverts to the beginning and gets stuck at the second slide.

JanP

Hello,

You may try to do a clean install.

You may try the steps below:

Uninstall PhotoStage, then delete 3 folders named "PhotoStage" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\PhotoStage\
**C:\Program Files (x86)\NCH Software\PhotoStage\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\PhotoStage\
**If you can't find any of the folders, just continue.

After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe

Once done, restart your system one more time.

If you will have the same issue, I would recommend reaching out to the NCH Software technical support team. You may reach out to them here: https://www.nch.com.au/support/index.html