Your program continuously crashes in the middle of me editing, and deletes hours worth of work. I paid valuable money for this product that continuously puts me at a massive disadvantage.
Just this last time, I went to export in the outro to a video i was editing for 4 and a half hours, and had the program froze upon import - resulting in me losing hours worth of work on a video I was about to upload. It doesn't help I make a revenue on this, and now am losing out on money as well.
I would love a refund on the product, or a staff who cares to fix the many issues with the program. If I had known how neglected the software was before purchase, I wouldn't have ever bought it. This is such a simple fix; make it so the software can AUTO SAVE. THIS IS NOT HARD! BUT THE STAFF HERE ARE LAZY!!!