Is this what I'm looking for?

wtheronjones

Hi all,

I found this IVM software through the magic of a google search, and I'm wondering if perhaps it's really the thing I've been looking for.

I'm setting up setup a home office w/ just a single phone line & I want to set up my PC to act as the phone system. I'd like to have a recorded welcome message, press 1 for this, press 2 for that, enter the extention if you know it, fwd calls to my cell, voicemail, & all that sort of thing as you'd expect if you were to call most any kind of business w/ a decent phone system.

Is IVM that kind of software?

Will I need to spring for the recommended CallURL Telephony card, or will IVM work ok if I buy a cheapo 56k fax/voice modem, such as this one from bestbuy.com: Dynex 56K V.92 PCI Internal Fax/ Voice/ Data Modem

If I use this software will I be able to use my phone line as a fax line as well, and will these faxes appear in an email or somewhere in the IVM software as a file that I can fax or print?

I'm currently using eFax.com & if I can stop using that & use something like this instead, that's what I'm looking to do.

Thanks for any tips!

-Wes

San Diego

wtheronjones

ummm.... anyone?

CivilDefense

wtheronjones wrote:

ummm.... anyone?

I too am interested in an answer to this question. I see you have been waiting since June, Mind If I jump in line behind you here?

dev_eric

wtheronjones wrote:

Hi all,

I found this IVM software through the magic of a google search, and I'm wondering if perhaps it's really the thing I've been looking for.

I'm setting up setup a home office w/ just a single phone line & I want to set up my PC to act as the phone system. I'd like to have a recorded welcome message, press 1 for this, press 2 for that, enter the extention if you know it, fwd calls to my cell, voicemail, & all that sort of thing as you'd expect if you were to call most any kind of business w/ a decent phone system.

Is IVM that kind of software?

Will I need to spring for the recommended CallURL Telephony card, or will IVM work ok if I buy a cheapo 56k fax/voice modem, such as this one from bestbuy.com: Dynex 56K V.92 PCI Internal Fax/ Voice/ Data Modem

?

If I use this software will I be able to use my phone line as a fax line as well, and will these faxes appear in an email or somewhere in the IVM software as a file that I can fax or print?

I'm currently using eFax.com & if I can stop using that & use something like this instead, that's what I'm looking to do.

Thanks for any tips!

-Wes

San Diego

From my experience with the software it wil do what you want. You can download and experiment with it for free. I have been testing with a Zoom TAPI compliant Voice modem ($50 bucks online)and it works fine. The consensus is that you will get better voice quality, DTMF responses, and overall better experience with a professional voice board, but I would advise testing without one to avoid the expense.

Read this about modems: http://www.nch.com.au/ivm/modems.html

From my testing, the software will: forward calls, navigate menus with touch response, and route callers to voicemail boxes. I havent experimented with the fax plugins.

Eric

CivilDefense

I picked one up, and it wont do what you want. It does not detect DTMF really for a damn and pretty much not from my cell phone at all.

I had to abandon the whole multi tiered inbox, with just one in box.. you can "sort of" access the mailbox controls for MB access. but it just doesnt work well..

If you want to build a basic answering machine that has multiple notification methods, it works pretty well for $40cdn.. but dont bother if you are trying to do more than that.