I have the .exe file for version 4.01 on my computer still if anyone would like me to forward it. I had this problem w/my mom's computer over the weekend, and it resolved when I installed the older version.
You can email me at traci@harpersolutions.com if you would like me to send you the older version.
Also, I emailed the tech support team and they seem to have no clue that there is a problem w/the newer version of the software. I have told them how I resolved the problem, and hopefully they will get it fixed w/the next version??
Good luck!
Traci