Borate, first an apology: when I posted last evening it was my first time and expected no reply for at least 24 hours -- the standard customer service nearly everywhere else. After thanking you for reporting the issue, I signed-off and called it a night; today was social demands.
All that said, again, thank you for the incredible response time and I'll be trying the 'workaround' and the link you sent last night. Fingers crossed but if not, I've learned a helluva lot about NCH and, as I said before, impressive. Thank you again.