No Audio

DB300

After editing and exporting a file, I now have no audio. It had audio before it was loaded into the program, but after checking the exported version there is none. Did I do something wrong? Using version 10.24. Please advise. Thanks.

borate

Install this version. If the problem persists come back here.

For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

DB300

Will do. Thanks.

DB300

Unfortunately, the same thing is happening with this version.

borate

Next step...let's have a look at the file. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view."

Someone will check it out and come up with a solution.

DB300

It's a YouTube VLOG I do with a friend. This is the 6th one we've done. The other 5 worked fine. I'll try and get it to you ASAP. Thanks for your help so far.

borate

Standing by to see the file. In the interim...

Open OPTIONS | MEDIA tab and UNcheck this box... https://content.invisioncic.com/r33241/monthly_2022_01/image.png.38f310025dd0cfb3e0bd7ac6f5bdd197.png

Then close VP and reopen without loading any files. Open OPTIONS | DISK tab and Clear Unused Cache Files.

Close VP. Now try your project again.

DB300

Thanks. Will do before I send you the link.

DB300

The instructions worked out fine. I'm a true newbie at this and still ignorant of things. Thanks for all your help.

borate

Glad it worked out. Would still like to see that file - for analysis with the latest version. If you have the time, please upload and share it per the above.