Transfering problems with Axon/Express Talk

johnmcneely

I have tried to successfully transfer an incoming call directed to an extension registered by ExpressTalk to another extension off the same Axon. I've tried this on incoming lines from two different VoIP providers. Upon pressing the Transfer button the second time, after the transfer-to extension has been dialed, the call from the outside is disconnected. Can anyone shed light on this problem? Thanks.

John McNeely

Damian

Hi John,

I have exactly the same problem. Both of my external line accounts are Vonage SoftPhones and I've disabled call activity polling.

I may try an alternative SIP line provider as music on hold doesn't work when I test the switchboard with a call from a standard Vonage line, but does for a standard landline.

I already submitted this problem on the NCH website and had no response (I also purchased Premium support for IMS and got no response).

Someone please help!!! Everything else works just fine.

johnmcneely wrote:

I have tried to successfully transfer an incoming call directed to an extension registered by ExpressTalk to another extension off the same Axon. I've tried this on incoming lines from two different VoIP providers. Upon pressing the Transfer button the second time, after the transfer-to extension has been dialed, the call from the outside is disconnected. Can anyone shed light on this problem? Thanks.

John McNeely

<{POST_SNAPBACK}>

Damian

I downloaded the new Express Talk v 2.0 BE and can fake a transfer while on an external call by clicking Conference, dialing the extension, hit call, speak to the other party, hit Conference (joins all three parties), then click Hold to exclude myself from the call. It requires all parties to hang up and there's a slight delay, but is a work around for now.

Damian wrote:

Hi John,

I have exactly the same problem. Both of my external line accounts are Vonage SoftPhones and I've disabled call activity polling.

I may try an alternative SIP line provider as music on hold doesn't work when I test the switchboard with a call from a standard Vonage line, but does for a standard landline.

I already submitted this problem on the NCH website and had no response (I also purchased Premium support for IMS and got no response).

Someone please help!!! Everything else works just fine.

<{POST_SNAPBACK}>

A.N

Try using Axon 1.07 http://www.nch.com.au/pbx/index.html

And Epress Talk 2.0 http://www.nch.com.au/cgi-bin/dld.exe?file...s/talksetup.exe

Instal both over the top to keep all your settings.

SVadim

PC - PC no problem.

Problem with FXS Adapter (DNS not find name computer).

I'm have FXS - 101@192.168.0.101 and Axon PBX - 192.168.0.11 on computer with name 'tailor'

First INVITE - send sip:106@192.168.0.11

Next INVITE (post REFER) - send sip:101@tailor - <_<

FXS (D-link-4022S) send '486 Busy Here'.

14:37:32 UDP Packet Sent to 192.168.0.101:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

INVITE sip:101@192.168.0.101:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.0.11:5060;rport;branch=z9hG4bK181280

To: <sip:101@tailor>

From: "Vadim" <sip:106@192.168.0.11>;tag=6632

Call-ID: 1150453613-1280-TAILOR@192.168.0.11

CSeq: 189 INVITE

Max-Forwards: 20

User-Agent: Axon 1.07

Contact: <sip:101@192.168.0.11:5060>

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY

Supported: replaces

Content-Length: 0

14:37:32 UDP Packet Received from 192.168.0.101:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

SIP/2.0 486 Busy Here

From: "Vadim"<sip:106@192.168.0.11>;tag=6632

To: <sip:101@tailor>