A ticket was submitted to the developers by both the agent who helped me and myself a couple of weeks ago. I didn't hear anything back yet but today an upgrade came to V 10.13. It didn't fix that issue and I have to pay another $39.99 or download the version I was already using.
I'm trying to find where that is but in the meantime, the upgrade did not fix the issue and I'm not sure what it did do that I should have to pay yet another fee. This makes about the third time since my original purchase a few years ago. If VIQ ever gets hot keys for the variable speeds like ES has, you guys are in trouble as that's about the only reason I'm sticking to ES.