Share a low-audio file. If we can work with it, that may generate more suggestions.
Here's a little trick you can use, to increase the waveform and bring the gain up to normal levels...
Right-click on the audio track. If Edit With Wavepad is offered, click on it.
In Wavepad, under the Levels tab, raise the amplitude. Or normalize the file.
Click the red X at the top-right and Save.
The file will be replaced in videopad, and the amplitude will be reflected on the waveform.