Video Pad: Snapshot in preview not capturing correct frame with WEBM source videos

rmacyn

It appears that using the snapshot feature in the preview window is not capturing the correct frame when using WEBM video files.

The fix is to convert WEBM videos to MP4.

Is anyone else having this issue?

borate

Tested for both clip and sequence capture in beta version 10.84, the snapshots appear to be accurate.

What version of Videopad is being used there?

Please supply a file that does this. Someone will check it out. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view."

rmacyn

Hi,

Here is the link to the file: https://drive.google.com/file/d/1WJvtn2BWAguW-sDpCT1_iwfOn3xWSjEk/view?usp=sharing

Note: I captured the WEBM video using: Debut Professional v7.50

Looking forward to seeing your findings ...

Thanks !!

Sorry, using the latest version of VideoPad as well https://content.invisioncic.com/r33241/emoticons/default\_smile.png

borate

Your mp4 clip was tested a half-dozen times - both clip and preview capture - and the issue couldn't be replicated here, using the beta release.

The frame being shown in preview appeared to be the same as that captured.

rmacyn

Doing some further testing, it looks like the captured WEBM video from Debut was the cause. Recapturing the same video using MP4 now gives me the expected results.

Any findings on your end?

Just posted the original WEBM file: https://drive.google.com/file/d/1u-xLe3SWDp7wkyQ_QXBBVTyc5y0_uT_G/view?usp=sharing

Note: Using VideoPad 10.78.

borate

Confirmed. But you now know how to work around it. File a bug report... https://www.nch.com.au/software/bug.html?software=VideoPad

rmacyn

Cool !!

... and bug report posted !!

Thanks for the great support,