Video Pad does not work at all on one computer

Jerry_Wanger

I installed the program on a Windows 7 computer (Dell) and anytime I tried to use a MP4 file it considered it an audio file. Then I tried installing it on a different computer which was also a WIndows 7 Dell computer and it worked on that computer. Any idea of what is going on?

borate

What version of Videopad is being installed? Try the latest. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

Share that file, and someone will check it out. Upload the file/s to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view."