Marrying Copper to Inventoria

Tomar

Just a quick question about syncrynising Copper with Inventoria. I have tried everything possible to achive successful pairing between the two platforms. Yet no joy in bringing the stock from inventoria into Copper. But to be honest, the pairing/sync sucsseded one time when I mannaged to see Inventoria stocked item in Copper's 'Open items list' section. Then sadly that disappeared forever and not been able do that again since then.

FYI I have followed the instructions suggested by others in this forum very carefully yet no sucess to celiberate!

Is there anything that I am missing here? Or is it a bug that NCH is aware of and working on to solve?

Many thanks

Kim_1318

In that case, I would recommend you to contact the NCH Technical Support team here:

https://www.nch.com.au/support/index.html

openjack

been following this issue for a long time now and still no answer and I'm still searching.. what they advice is to wait for the developers update. please if you have got this working could share it with us!? i believe there are also some other people who are looking for a solution for this problem.. thanks

WachuMakin

Same here. Wishing I hadn't bothered purchasing Inventoria.

Tomar

Yes Openjack I contacted them and they advised to wait for the developers to push an update. But it seems like they are not working on solving the issue at the moment. I received an update for express accounts and express accounting platforms but not yet inventoria or Copper whatever causing the bug and needs the update. I'll keep an eye on the matter and see if an update comes through. Otherwise, I'll ask for a refund as I won't be able to use the softwares.

Tomar

openjack wrote:

been following this issue for a long time now and still no answer and I'm still searching.. what they advice is to wait for the developers update. please if you have got this working could share it with us!? i believe there are also some other people who are looking for a solution for this problem.. thanks

Thembiso

Tomar wrote:

Yes Openjack I contacted them and they advised to wait for the developers to push an update. But it seems like they are not working on solving the issue at the moment. I received an update for express accounts and express accounting platforms but not yet inventoria or Copper whatever causing the bug and needs the update. I'll keep an eye on the matter and see if an update comes through. Otherwise, I'll ask for a refund as I won't be able to use the softwares.

I have been working on the same issue this whole week together with the past midweek, and no solution, Inventoria is failing to connect with the Copper and update stock on the Point of Sale Software.

Fred28

Try reaching out to NCH Tech Support and see if they have any updates on this or if they can escalate your case to the Developer team. You can create a support ticket here: https://www.nch.com.au/support/index.html

Tomar

Fred28 wrote:

Try reaching out to NCH Tech Support and see if they have any updates on this or if they can escalate your case to the Developer team. You can create a support ticket here: https://www.nch.com.au/support/index.html

I did and they replied by saying I'll need to wait for an update. I'm not sure if they're really gonna fix it.

Tomar

Thembiso wrote:

I have been working on the same issue this whole week together with the past midweek, and no solution, Inventoria is failing to connect with the Copper and update stock on the Point of Sale Software.

I hope they fix the issue soon.