Please stick with this single thread so it's easier to track your issue. What's the version #? Look at the left-bottom corner of the VP window.
Was this a Microsoft purchase? For now, use this version though it may be unlicensed. In a day or two try your MS download again, when a revised release should be available. Hopefully, it will be licensed, because you paid for it.
If this is a licensed copy purchased from NCH, upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.
