Michele_Heuser I am able to download a MP4 to my express scribe. The file is there but it will not play. Please advise Thanks Michele
[deleted] Video playback is only available on the professional licensed version of the program¡ Do you have this type of licensed? Otherwise video won't work. Please let us know.
Michele_Heuser Yes, I have the professional version but it did work when I had the other version also
Jan_C Michele Heuser wrote: Yes, I have the professional version but it did work when I had the other version also I am having the same problem. I have lost work today because of it.
Kim_1318 if you do have a Pro license and you still cannot play the videos you might want to reach out to NCH Tecnical support, you can submit a ticket on this link: https://www.nch.com.au/support/index.html