Broken voice on outbound calls (ingoing good)

marcel.singer

Hello! :rolleyes:

I'm still testing a IVM Phone Answering Attendant Software and I have following problem. With my home computer Windows 2003 Server I have excellent voice quality. This computer is connected with a cable modem to the internet. But this is only my test computer.

I have a dedicated Server (Win 2003 Server) (upload > 275kb/s) who is direct connected to the internet. Why I have such bad voice quality that I cannot further use it. The automated voice is broken and I can hear only part of words.

This is only when IVM makes the call (outgoing). When IVM answering incoming calls the voice is very good.

I have no further idea to find the problem. I'm frustrated. :blink:

Thank you for your help.

Marcel