Payment of Credit Card Account

Stratfordman

Payment of credit card account appears as an expense on the Income/Expense report. The individual items on the credit card account have already appeared on the report so the payment of the account should not appear on it.

Chris75

Hello, This program records all the transactions, and when you pay your credit card fees you need to record that payment as well as a expense on your banking or savings account.

If you still feel this is not the right way, you may want to contact the NCH Software support team for further assistance.

Stratfordman

The payment of the credit card account appears as a receipt on the credit card account and therefore should appear as a receipt on the Income/Expense report but it doesn't.

elk

How did you apply the payment? Has it worked with other payments in the past? Try recalculating the balances in Express Accounts to see if it helps. To do this, click the Transactions menu option in the main window and select Recalculate Customers' Balances. Express Accounts will run a recalculation automatically.

Stratfordman

The software I am using is the non-commercial home use only version of Moneyline.

elk

In that case, I would recommend you to submit a support ticket and provide some screenshots showing the problem you have encountered there, so it would be easier to find a solution for you. You can send your inquiry using this link: https://www.nch.com.au/support/index.html