No Audio When Importing MP4 File

jyanscole74

So I have been using video pad for about a year for successfully I really like the product. However, today I loaded an MP4 video and when I played it in the preview window there was no audio. It appears that no audio is loaded. Since the audio waveguide is flat-lining.

I opened this file successfully using VLC and so I know it works.

borate

What Videopad version? Install the latest. If that doesn't resolve the issue, please upload the flle to a free server, make it shareable (public), copy the link and post it here or to me in a Personal Message (via the folder at the top of this forum). We'll check it out.

Mary_Bettlach

I'm having the same issue. I have v 8.95. What is the latest version?

borate

Here is the latest. If the issue persists, come back here and someone will get to the bottom of it.

Mary_Bettlach

I still have no audio file showing except a flat line. I've tried to save it as a separate file, but that doesn't work either.

borate

Resolved via PM.