Youtube video becomes black but with audio

SpiritSpecYT

When I preview my video on VideoPad it works just fine but when I try to upload it to youtube I just get a black screen with audio- please help I've tried all of the threads (or I don't understand them but I bought the registration and am really unhappy with it right now

Thanks

borate

Could be a YouTube problem? Assume you were attempting a direct upload from VP. Occasionally, due to server load, those fail.

Export your video as an mp4 (or any other YouTube approved format) and use their uploader. Let us know how it went.

https://support.google.com/youtube/answer/57407?co=GENIE.Platform%3DDesktop&hl=en

If you like, we can test a YouTube direct upload for you. Just share the project and someone will check it out. Here's how...

1. With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER.
2. Locate the saved, numbered folder and upload it to a free server - Google Drive, MS OneDrive, etc.* (Don't upload the export or just the VPJ file.)
3. Get a shared, public link. If using Google Drive click GET SHAREABLE LINK. Click the blue "Change to anyone with the link..." Then click COPY LINK | DONE.
4. Paste that link here, or click the folder, above top-right in this forum, and message it to me. This is private and won't be shared.
* Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.

SpiritSpecYT

OK here it is https://drive.google.com/file/u/1/d/15DadKR-xXRH6rMgkfesXt3MwbAWhopDq/view?usp=drive_web

Thanks so much for trying to help I really appreciate it

borate

You have downloaded the export, and the video is mostly just black. We need to see the project as it appears on your timeline, per the instructions above. Just follow those steps and upload/share the project folder that is created when you Back Up Project Files to Folder.

Upgrade to this version. That may solve the problem. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.

SpiritSpecYT

Wait i have to pay more money just so the editor can do what i payed money for it to do?

I paid for the registered version and it didn't say in a single part that there would be a fee just to make it work-is there any reason for me to not just cancel it?

thanks for trying to help btw

borate

No, you do not have to pay more money. Updates are free for up to six-months from purchase date. If a VP release within that period doesn't work for you due to a confirmed bug the company often extends the license period without charge.

What version of VP is being used? Try the update linked above, and register it. Let us know how it goes. And submit your project, so it can be tested.