Unable to Specify an Existing Output Folder??

bill_avellino

working fine for weeks - no longer works today: I am told "The folder "xxxx does not exist. Do you want to create it now?" - when I say "no" (because I can view it on my desktop, and have been doing this with success for weeks up until today). Then it says "Unable to convert files. Please specify an existing output folder."

Can someone help?- I use Switch almost every day. Mac el Capitan.

thanks,

Bill

Fred28

I would try to remove the program and install again, if not then you should contact NCH tech team here: https://www.nch.com.au/support/index.html

ROMEROCK

I'm having the same issue as Bill, so how do you remove and install.

Kim_1318

Do you have MAC or Windows?