Split screen videos keep freezing when exported

equalthree

I am having issues with split frames freezing when exporting videos. It doesn't matter how big or small I make the video file.

The preview pane works fine but then the exported video keeps freezing on one video track when the other video track changes. This happens throughout the video.

I did a video with only one track and had no problems.

I have messaged borate with the issue and files and borate had no issues exporting my previous video.

It was suggested that my computer might not be able to handle split screens. I am using Windows 10 64 bit and had 4GB of ram. It was suggested to upgrade this which I have to 8GB but still the same issue.

Is anyone else having this issue and how did you fix it? it's very annoying.

borate

Nary a glitch at AVI 1080 default export settings. Even ran a test on an I3 laptop - not the best for video editing - and that too succeeded.

Click the Default Quality/Filesize blue link; try the MPEG4 compressor. And delete sequence 2.

For a brief time, here's the result. Click DOWNLOAD to save it.

equalthree

Thanks for looking at the video borate and getting me your result.

I deleted sequence 2 and changed the setting but still the same issue when I export it.

borate

That's too bad. Out of ideas. The project isn't complex. That it succeeds on two PCs here, but not on yours hints at a local problem.

Likely won't be the fix, but be sure the video driver and Direct-X are up-to-date. Try it on another computer, if one is available.

And, just for kicks, try this older VP version. If you have a license it likely won't apply, but AVI should still work.

AMD / ATI users: http://support.amd.com/us/gpudownload/Pages/index.aspx Intel users: https://downloadcenter.intel.com/default.aspx nVidia users: http://www.nvidia.com/Download/index.aspx?lang=en-us Update DirectX: http://support.microsoft.com/kb/179113

equalthree

borate wrote:

And, just for kicks, try this older VP version. If you have a license it likely won't apply, but AVI should still work.

Just for the kicks, I downloaded and have used your older version and, BAM!!! It works a treat.

Now I'd like to know what is wrong with the latest version which doesn't work on my computer while the earlier version does?

Also, what do you mean by my licence not applying? Can I simply use the older version and export to AVI for as long as I like?

borate

Depends. If AVI becomes unavailable,try an UNinstall and there be an option to downgrade to the 'free' version.

Can't say why only the older release works on your PC, but the newer one succeeds as well here. Glad it does the job!.

Jack11223344

Hi equalthree, which version were you using?

Please try to update to the latest version from our website and try again.

equalthree

Jack11223344 wrote:

Hi equalthree, which version were you using?

Please try to update to the latest version from our website and try again.

I believe I was using the latest version but don't want to update if the same problem will keep occurring for me.

borate

If you have the time, install the latest. Export. Report your result. Then you can re-install 7.51. Thanks.

equalthree

borate wrote:

If you have the time, install the latest. Export. Report your result. Then you can re-install 7.51. Thanks.

Rubbish. Keeps building preview even though I loaded the clip one hour ago and keeps freezing still on export to avi.

borate

Peculiar. A number of folks have loaded and exported your project, without issues.

Possible permissions problem. Try launching the program in Run As Administrator mode. Right-click the VP icon.

equalthree

No, no good. Still freezing when exported.

borate

Sorry, but no one else seems able to replicate the freezing. Repeated tests here have all succeeded.

Under the OPTIONS | EDITING tab, toggle "Use hardware-accelerated video effects (Requires SM 2.0 hardware)" and see if that does anything.

Try another PC if available.

equalthree

No, that didn't work. I may have to try on my work laptop.

What I don't understand though is why is it working fine with the older version and not the newer version? Surely you must know what changes have occurred to the software for it to work with an older version and not the newer version.