Mona We own a wholesale bait business. Each time we make a sale of bait to a business, I just do a "create new invoice" and the program is automatically putting the sale under COA#4910 (Bank Interest Revenue) and it is supposed to go to COA#4110 (Bait Sales). I have looked all over and I cannot find the cause. Each time we make a sale, I have to go into the General Journal and manually make the change between accounts. What am I missing? What do I need to do to make it work as I am wanting? Thank you.
Fred28 When doing the invoice, you have the option to choose to what account it should be allocated to, make sure to choose the correct account. If you need you can contact NCH Tech Team here: https://www.nch.com.au/support/index.html
Mona I know that, but it just kept defaulting to that one. After I submitted my problem to tech support, they said there is an update available that would probably help my problem...I took the update and sure enough, problem solved!