Hi. I'm trying to make DialDictate mimic the Lanier 800 so I removed many of the voice prompts (my clients want to dial in, enter their user ID, dictate and disconnect - no rewinding, deleting, replay, etc.) and they hate voice prompts. I also changed the key assignments - for example 2 is Record (end).
This was working pretty much as I wanted through the simulator, the keys were doing what I'd told them to do and the correct voice prompts were playing. Then I connected the 'phone lines, dialled in, and 2 had reverted to being the "Open a previously saved dictation" button. When I check the menu for key assignments, they're still as I set them. The simulator is doing the same thing - 2 is now "Open a previously ..." I've worked out what it's doing, but not why - before I plugged the 'phone lines in, after I logged in with my user ID and pressed # it was somehow bypassing the Main Menu. Now it isn't. Is it possible to get rid of the Main Menu and just go straight to the Record Menu? OR - is it possible to change the key assignments on the Main Menu?
Also - I've recorded my own voice prompts - they play back fine through the simulator - over the 'phone they're so faint they're inaudible. Any ideas? The DD default prompts play fine over the 'phone, so it's not a card (Dialogic) problem.
What's the difference between Done (send) and Send Immediately?
I desperately need to get this working - I'll lose my best typist if she can't work from home. Has anyone encountered this? Has anyone made DD act like the Lanier 800?
Thanks - Cath