Exporting Completely Randomly

kidling

Hi all,

I have been a Videopad user for about 2 years and although I have had quite a few bugs, have never come across something so confusing. Every time I try to export this particular video the audio is perfect, but the video appears extremely out of sync and is even including parts of the cut down footage that aren't in the sequence!? I am currently using version 7.30 and would upgrade if it wasn't for having to pay again. Can someone please help, I have tried exporting in multiple formats, resolution and fps, researched online but nothing.

Thanks in advance, Alex

borate

Let's take a look, so we can resolve the problem. Four easy steps...

With your project on the timeline, click the 3-lined 'hamburger' menu, top-left. Click FILE | BACK UP PROJECT FILES TO FOLDER. Specify a folder. Click SELECT FOLDER.
2. Using the PC file manager, go to where the numbered folder was saved and upload it to a free server - Google Drive, MS OneDrive, etc.*
3. Get a shared, public, non-restricted link.
4. Paste that link here, or click the folder, above top-right in this forum, and message it to me. This is private and won't be shared.
* Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.

You can also try this version, though it won't be licensed. AVI export usually works if others are not available. Retain you old installer and registration info.

Issue addressed via personal messaging.

kidling

I can export other projects on video pad, just not this particular project.

I have cleared my cache files, uninstalled and re-installed the software, used multiple export options and downloaded the original video that needs exporting multiple times from unique sources. These have all still resulted in the same thing. I also cannot import the mp4 file into adobe after effects because of what it says is corruption. The original downloaded video is a twitch highlight and i have even re-made the twitch highlight multiple times. Can anyone tell me how I can get this specific video to finally work?

borate

Did you test it with this version? Any error messages?

In using multiple export options, did you try different compressors, such as MPEG4, or perhaps different containers, such as AVI?

kidling

I have put the project into the recent version linked above, within the transitions it still shows different footage to what is in the sequence and then goes back to normal. I cannot export this also, as I need to buy the version linked above. So far looks the same though.

borate

If the project was created with 7.30 but exported with an 8.x version it's conceivable that there could be some irregularities, but you state that behavior was the same in 7.30.

Out of ideas.