Videopad 8.45 crashing

albert_rowe

I have been using videopad 7.11 purchased prog for some time but recently it became unusable as a result I upgraded to 8.45 and am finding it most unreliable today I cannot save to video it starts the process and then crashes this has happened 6 time while trying it has auto save but that is no help because the same thing happens if you try to save again

I've deleted and reloaded VP 8.45 it makes no difference can any body indicate why this is happening

also is there an e-mail address for NCH videopad as I intend claiming back the upgrade charge £22.00 I will then look for an alternative program. pity because when it works it does all I want it to do video with titles and save to video

borate

First report seen of that behavior. Before you throw in the towel try the following...

It may be helpful if you share your crashing project. This is not difficult, takes little time and can be private. Someone will analyse whether the project itself is causing the crash.

Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to get a shareable link to post.

Use this free tool to fully uninstall the program. Complete the registry deletions it suggests as well. Then install this version.

If all else fails... https://www.nch.com.au/general/refund.html