What version of Videopad is being used? Here is the latest.
Problems are often easily solved when folks here can see your project. Sharing it is easy and can be private.
Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/
If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained.
Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it.