Video "hiccups" every five or six seconds

Kyril

I am running a Dell OptiPlex 7060 on Windows 10 with a Logitech C920 webcam.

The video is clear but seems to pick up some kind of blip every 5-6 seconds where the image will shift or I'll get a blip on the screen for a brief nanosecond. Right now this is unusable.

I am running into the USB 3.0 port and I have a pretty fast machine, so I'm not sure what the issue is.

Kyril

DannR

Try to do the recording using the Webcam of your computer, do you get the same result, do you get the same result with any format, also check the Input settings, make sure that you have access to the device from your computer, and that you are running the latest drivers too. If you keep getting the blip, would be better to send the information to the Technical Support Team: https://www.nch.com.au/support/supportcontact.html?software=Debut

Kyril

I think I solved the issue my moving it to one of the USB 3.0 ports in the back of the machine rather than the front. Seems to have cleared up that issue.