Google Gmail SMTP Refuses Sending

socv

Just started having trouble with sending invoices via Google's Gmail SMTP server. It appears to have just started. I upgraded to the most recent Express Invoice with still no luck. I also altered the Google security settings to allow less secure apps to login. Initially it detected Express Invoices attempted login and I told it that that was safe / acceptable, but it still errors out on sending.

Nan503

I am also having the same problem can some one please help?????

Nan503

N_C_H_josh wrote:

What is the error message shown? We'd need that or some screenshots.

How can I send screen shots?

Nan503

The error message says (unable to connect to mail server “gmail.com”.) I haven’t made any changes on it and it use to work fine so I don’t know what it can be?

[deleted]

In this case enable the "less secure apps options":

Sign in to Gmail
Click here to access Less Secure App Access in My Account.
Next to “Allow less secure apps: OFF,” select the toggle switch to turn ON.
Visit the Display Unlock Captcha page and click Continue to remove the security block.

Nan503

I’ve done all the above and it still giving me the same message please help!! Don’t k ow what else it can be

AGW

I am having the same problems aswell. I am having similar problems with android ver:7.25 aswell. whats wrong

elk

If you have tried the steps mentioned above and you still have issues, I would recommend you to submit a support ticket, so the NCH technicians can take a look and try to find a solution for you: https://www.nch.com.au/support/

Jose_Padilla

smtp.mail.yahoo.com problem. just stopped working. I reconfirmed email username and password.

Fred28

Do you get any errors? What exactly do you mean by it stopped working? Can you share a screenshot of the settings you are using?

You might want to contact NCH tech team for assistance here: https://www.nch.com.au/support/index.html

socv

Gmail began working again for me at some point during the year (I had already done the previous troubleshooting steps) and the recent posts reminded me that I might want to mention this. I'm sorry it doesn't help with the Yahoo SMTP issue though!

Fred is right: we need more information about the settings and any kind of other details that can be provided to understand/help this.

Dessire_V

Hi--

If this helps anyone, I don't remember how I got to this but this is what worked for me after researching all over internet:

Go to your e-mail settings on Express Invoice use this: smtp.gmail.com:587 instead of smtp.gmail.com

Next go to your google account and under security on the Signing in to Google section go to App password, it will prompt you for your gmail account password. Once your in select app click other type in Express Invoice, select your device and click generate, copy the long password.

After that go back to e-mail setting on Express Invoice and paste that long password that you just generated onto the password section there.

Hope this makes sense.