What version of Videopad is being used? Test the current release. For licensed users upgrades are free for up to six months. After that, VP will continue to fully function but a fee will be required in order to register the newest.
Let's see the project, so it can be checked out and the problem resolved. It's not difficult, and can be private...
Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/
If it contains sensitive material you can link it in a personal message (PM) to me, via the envelope above. Be sure to FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it.