Hello,
Can you please provide more details about what you mean by ¨it will not let me save and then close out.¨ what are you doing to close the program? Do you get any error messages? Does the program freezes on you? What exactly happens?
You can try reaching out to NCH Technical Support as well for help. You can create a ticket for them on the link below
https://www.nch.com.au/support/index.html