Hi,
I'm looking for an automated system that can be used to take ticket bookings for different events.
This would include taking credit card details for ticket payment, logging customers postal name and address details in a database and having different sub directories for different geographical areas as well as allowing the customer to type in a code for the event they would like tickets.
For example;
customer phones
software answers with welcome message and then asks which geographical region the event is held or asks them to type in the event code
Customer answers by pressing a number on the keypad
Software then drops down a directory and announces events in that area starting with a number for them to select if correct
Machine then takes address details for postage and stores in database
Machine then requests card details
Machine contacts bank to verify card and process payment.
Can this software do all this? And if so is there anyone in the North West of England who can install it? I have a modern PC running WinXP and already have a switch terminal for my other business installed in the same location. Will I need any extra components to make this work? If so what are they?
Thank you all for your time in reading this.
Kind Regards
Paul