Netflix blackouts since 13/02/19

mylo

I was using Debut Professional software to capture segments from Netflix (on Chrome browser). It had been working fine on my Windows 10 laptop. All of a sudden yesterday, I noticed that the software captures the Netflix audio, but there is black screen. It no longer captures the video. Is an update necessary for my software or can this problem be rectified in anyway? I have a feeling the Netflix engineers have put a block on. TIA

mylo

N_C_H_josh wrote:

I believe that Netflix blocks recording. I thought that had always been the case, so it's interesting that you were able to record until now.

No, it wasn’t always the case. For over a year, I was using Debut on Netflix, unhindered. It captured Netflix shows beautifully. But alas, it’s no longer the case.

mylo

Just realised it’s an operating system issue, that’s causing this.

videouser

mylo wrote:

Just realised it’s an operating system issue, that’s causing this.

I have the same problem and would like to find a solution. Were you able to fix?

videouser

I have the same problem. Did you find a fix?

RC12

I believe Netflix blocks the recording this is the same on Apple TV. You can hear the sound but the screen is black