I'm so tired of how much money I give these people for increasingly buggy and featureless software with zero customer service.
I was experiencing a bug with the second to last version where sound would suddenly start playing in only one ear. I confirmed that this was an ES issue rather than an equipment one. I submitted a bug report and was advised through a form letter to update to version 8, which I did.
Version 8 broke "copy time," a feature that saves me a lot of time. I have it programmed correctly and it doesn't copy the time.
Very likely related to that is that "copy/paste" into the notes field is now disabled! This has completely interrupted my workflow. I use that field to input the due date for jobs (since the actual due date column has never worked) so I can sort by priority. I also put in all job info so I don't have to refer back to emails and keep things in one place. And I can't even copy the name of the audio file to paste it into the "save as" field for my documents.
And I still have the audio in one ear bug.
Is there a Mac software developer out there interested in taking us under their wing and creating for us a truly professional-grade transcription app that lets us type into Word while controlling the audio with a foot pedal? I'll invest what I can into the project!