VideoPad Screwing with Audio

c_major_2

Hi Simo-Pekka,

Have you updated your graphics card driver (or GeForce Experience) recently?

If yes, I think there might be a bug in NVIDIA's recording tool that was fixed by the new update. We've analyst the file you've provided, the time stamp from the audio stream doesn't match the number of sound samples - which is very unusual.

Please let me know if you encountered this issue again for new recordings. We are still investigating this issue.

Simo-Pekka_Metsävainio

GeForce Experiece has gotten some updates recently, yes. I haven't updated my physical graphics card. I think I have updated my drivers through NVIDIA.

I haven't noticed similar problems with other clips I have recorded recently and uploaded on VideoPad. They seemed to be uploaded in their entirety.

c_major_2

In that case, I don't think there is a bug in VideoPad.

Let's keep an eye on this issue. If you see the problem again please report to us right away.

Thanks.

Simo-Pekka_Metsävainio

c_major wrote:

In that case, I don't think there is a bug in VideoPad.

Let's keep an eye on this issue. If you see the problem again please report to us right away.

Thanks.

Well, the problem with these specific video clips from soon two weeks ago still hasn't gone anywhere on my end. Did you have any other versions of the video editor that uploaded the videos just fine in their entirety? If so, can I have a download link for that?

Or what would you suggest I do to fix this for now?

c_major_2

I would say these specified video clips are corrupted.

If we add code to tolerance this (like some players do) all other users will also run the code but for no reason.

Sorry we can't do much about this.

borate

Or what would you suggest I do to fix this for now?

Glad you sorted it out.

Simo-Pekka_Metsävainio

Oh, why thank you!

But I have sorted it out. Well, I didn't fix the problem but I came up with a way to add the last 1-2 second bits to each video clip; I re-recorded the last seconds of each video and edited those short clips to the videos on VideoPad, making sure everything aligned perfectly so that the viewer couldn't notice the edits. Sure, it required quite a bit of work and tweaking, making sure that each video clip's video and sound synced perfectly. But I'm happy with the results. Should have done this weeks ago, but I just now came up with that simple idea.

Thank you regardless! If something like this happens again I'll let you guys know!

Aayush_Shirodkar

i have the same issue.

I Have Been Using VideoPad For Around 6Month ....And Suddenly Today i Got This Error...Same Other Audio File It Work Fine ...but same it cut the end 0.5-1 sec.

borate

Best to begin a new thread with a descriptive subject and details in the body.

What error?

What is the format of the bad file?

Upload it to a free server - Google Drive, MS OneDrive, etc - and make it public (share it). Post the non-restricted shared link here and someone will check it out.

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