Problem with statements

nigelv

I entered a payment by mistake. I managed to correct this and the customer invoice list shows 2 invoices unpaid

this is correct. When I tried to email a current statement it shows the one unpaid invoice as paid. Help

Nigel

Chris75

Hello Nigelv, and in this case, you may want to open Express Invoice, go to View > Customers, select the customer you have the issues with, right-click on it and from the context menu select Recalculate customer's balance. After the program has recalculated the balances you may want to check again the statement. In case the issues remain, you may want to contact NCH Software support team for assistance.