Recordings have stuttering playback

timster

I have been using Debut for a year or so now, but just recently screen capture recordings have developed a stutter on playback. They run smoothly for a while, then it stutters, then smooth, then stutters. The smooth periods are shorter than the stutters. I imagine this is caused by slow disk writes causing the buffer to overflow and lose frames, but I have no idea why or how to fix it.

I've tried reducing the frame rate to 20fps, and putting Norton 360 in silent mode, to no effect. I am using Debut on a Windows 7 64-bit laptop, with 6GB RAM, Intel i3 2.4GHz processor and currently 180GB free disk space.

Any ideas?

Fred28

Hello,

I would consider upgrading to a SSD drive maybe that will help! You can also try and reinstall Debut, it might correct the issue. If all else fails I would contact NCH tech support and see if they can help!

You can create a ticket for them on this link: https://www.nch.com.au/support/index.html&nbsp

Goodluck!

timster

Thanks Fred. Unfortunately as it's a laptop the drive can't be changed for less than the price of a new one! I have tried writing to an external SSD but it's only USB2.0 which is even slower.

I was wondering if I recorded to a different format that would help. Is mpg more resource hungry than say avi?

timster

Fixed with update to v4.08 🙂

Apparently some Windows updates had adverse effects on the previous version I had.