Videopad V 6.01 FREEZES an added - before edited - videofile at the Sequence Timeline - see my MP4 file

fredvanommeren

HUGE PROBLEM !!!!!

I use newest V 6.01. I describe this problem and I add the MP4-file to this question.

If I edit a video (MP4) and export the edited video (HD YouTube MP4 etc normal format), then I CAN see this video at all videobrowsers.

BUT: if I enter this video in Videopad V 6.01 and play this video, then this video only shows the first "pic" and freezes, while the audio play normal.

At the Videopad TIMELINE for sequence and for clip, I only see ONE "PIC" (the first "pic" at the beginning) .

This is not the first time OI have this problem and it frustates because I cannot edit created files anymore!

Please see the added MP-4 file, that works OK OUTSIDE Videopad:

https://drive.google.com/file/d/1Luw-4L6-3rx-ejf5epDbPgayFcODwnoC/view?usp=sharing

Thanks, Fred van Ommeren

[deleted]

We have replicated the issue with the given file.

One of our developers will look into it.

fredvanommeren

Hi Jimmy,

Thanks. I hope it can be solved soon, because I must finish this videoproduction soon.
And in this serie there are two more episodes coming up soon.

Regards, Fred

[deleted]

If it's urgent, you should probably try converting the file into a different format and see if it works with VideoPad.

I got your file to play perfectly within VideoPad by converting it to .mkv.

To be clear, is it only this specific file that causes problems or does it happen to all MP4s that you export from VideoPad?

fredvanommeren

it happens to 90% of all files of this videoproduction. Very strange that some files work OK. Also strange that also files that I did only cut (keep a part for the export) don't work. I first thought that only files that I did also add seperate audio don't work (I often record a seperate audio for voice), but also those without seperate audio don't work.

fredvanommeren

I will send you a file that works OK. This file did not have a seperate audio added to the camera-file.

One minute, I have to make a Google Drive link....

[deleted]

If I edit a video (MP4) and export the edited video (HD YouTube MP4 etc normal format), then I CAN see this video at all videobrowsers.

BUT: if I enter this video in Videopad V 6.01 and play this video, then this video only shows the first "pic" and freezes, while the audio play normal.

So you put a file into VideoPad, export it as MP4, and put it back into VideoPad again? Is this when the issue occurs, or can it happen with a file that wasn't exported with VideoPad?

fredvanommeren

this is the Google Drive link for a file that works OK at the Videopad Timeline.

Note that for this file I did not add a seperate audio (recorded voice) file in this Exported MP4:

https://drive.google.com/file/d/1fAKuKK43rOaztbaHiL4y113GLGho1E-E/view?usp=sharing

fredvanommeren

I have a meeting now. I will be back in about one/1.5 hour.

Thanks in advance, Fred

borate

Here is your earlier linked file, which now works in VP. Give it time to load. If you have others - as long as there are not dozens - link to them as well.

To download, right-click and SAVE VIDEO AS.

fredvanommeren

OK, I will try.

And I did send you one file just 1 minute ago that works OK.

fredvanommeren

I will also send you the other files that do not work. These are 8 files I think.
But let me first try the one you send me now.

fredvanommeren

the one you did send works OK now!!!!

Do you know what went/was wrong?

I will send you the other files too. Can I send them using http://WeTransfer.com . Then I need a emailadres from you.

fredvanommeren

wait, I can put these files in a directory in Google Drive and make a link for you to that Google Drive directory. Need some time for this now....

[deleted]

Still likely some bug in VideoPad, so thank you for bringing it to our attention.

Looks like Borate has re-encoded or converted the video for you.

borate

Google Drive is fine.

fredvanommeren

I am uploading to Google Drive now about 9 files or so.
I will make directory link to these.

Hope that works with Google Drive...

borate

Just be certain that you 'share' all files.

fredvanommeren

let me know if you can see all 9 files in this directory:

https://drive.google.com/drive/folders/1UKfTRdZuKSnn_ysT2t90kGgcrz1zI4di?usp=sharing

thanks

borate

Eleven files there - all have been downloaded.