No audio when exported

Chris_Rust

Thanks, I've just exported a clip to .wmv and the sound comes through fine, I'll do an MP4 now.

Here it is, I've included an exported mp4 with no audio.
https://drive.google.com/drive/folders/1UdbOsJcDU2_jmtUpa7EevvaO6yL-d6xX?usp=sharing

The original video is silent (intentionally) until about 1 min.

Also I realise that I may have never exported to MP4 before so I may have had the problem all along. I've just started recording mp4 from a Blackmagic Atem Streaming Switcher.

borate

Exported at mp4 default settings in less than five-seconds here, with audio intact (no one-minute silent leader). Tested it twice, and could not replicate the issue.

Does audio play in preview?

Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. Then you can restore a project to the state it was in when saved. Just double-click the VPJ file (which isn't playable).

Then close the program. Go to this PC folder and delete all files that it contains... "C:\Program Files (x86)\NCH Software\Components" or the same path without (x86).

Reinstall the latest VP release.

Success?

Chris_Rust

Thanks, that worked. Previously I was doing an uninstall and then an install but was not solving the problem.

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