save recording to folder

Marva_M_Watkins

Saving files to another folder from the default recordings folder has become very slow regardless of whether file is small or large. I get Soundtap is not responding error. It takes as long as 5 minutes before it will finally save to the folder. Please offer suggestions for speeding up process.

Telephony

Hi,

Where is the other folder? local drive? external drive? removable drive? please confirm.

Also, if the issue is not happening locally, meaning: system folders, the case is related to the folder location, in such a case, change the folder back to default location or any other local folder, when you finish the recording, cut the recording/file from its location and paste it on the required folder, this will speed up the process.

Best regards,