Pedal not working When Word open

Hello,

I have a problem with my scribe software. When scribe is open the pedal with software is working fine and i hear a sound.

But when i want to dictate with Ms Word open i can hear no sound anymore.

I am using Windows 10. My College has the same pedal and no problem at all.

Can you please advice?

Hi,

The case could be related to a registration issue, register the software before trying to use the pedal.

Also, you'll need to configure the pedal from Options > Control > Controller set up wizard, before trying to use.

After the above, you should be able to use the pedals and software functionality regardless of the active window.

Best regards,