Hi
Perhaps it might be better to clear all the NCH files out and reinstall. Vis...
If the error comes up check the task manager to stop the process running. Hold down the Ctrl and Shift keys and press the Esc key to launch Task Manager. (Or use Ctrl/Alt/Delete)
Click the "Processes" tab and click on the "Image Name" column header. Scroll down through the list of processes to make sure the original program that gave the error message is not on the list. If it is in the list, click it and then click "End Process."
If it still crashes do a complete uninstall followed by a cleanout of all NCH files and references in the registry......
Create a PC restoration point to restore back to if any problem arises.
Open VP and note via tools/options/disk where the cache file is.
Uninstall first using the control panel in the normal way. Check if the cache file is still there and if so drag and drop it in the waste bin. (The whole folder) Then do a search for all NCH folders and manually drag any relating to VP to the waste bin. Do a search for Videopad files and VP files etc. and drag these to the waste bin.
Now (from one of my previous posts) do a regedit search for NCH videopad in the registery and delete all those.in HKEY_CLASSES_ROOT that relate to NCH.Videopad
Then Check HKEY_CURRENT_USER /Software/NCH Software/ and delete the VideoPad folder.
Then check HKEY_CURRENT_USER/SOFTWARE/NCH Software and delete the VideoPad folder
That should just about remove it all. Note the main uninstall should remove most of these anyway but check all the same as I find some do get left.
If it is still there, manually delete the Videopad projects folder from "My documents"
Close down and Reboot the PC and check that VP has gone.
If you encounter any problems just restore back to your saved restoration point.
If all seems well then if you want to, reinstall VP.This of course will place a new Videopad projects folder into "My documents"
Latest version ...latest VP version
Now open VP and see what happens when you drag and drop a single jpg image (for a start) into the clip bin and then from there onto the timeline.
Nat