notenough wrote:
I'm not tech savvy I just wanna be able to export videos without it failing and it appears that is an issue they have had for far too long. Sounds like to me they should fire their whole staff and just hire you.
I'm pretty tech savvy, but their team is awesome. Support via email for me has been fantastic, no doubt they know what they're doing. It's just a shame that with these few kinks to iron out they're missing out on leading the market and killing..offering.
I see you're on a mac; I don't have one, but for me the issue went by using a different computer. You could try installing Parallels or something and run Windows, this could work. Or another machine? Which version are you on? 5.03 I think worked for me, once, but not losslessly.
If you can get hold of one of the staff members they may be able to send you a logging/debugging version which will show what#s happening when it fails.
Finally, ffmpeg is the open standard for video editing codec-wise, and it does lossless cutting/joining - via command line or if you can find an app with an interface - something to look in to?