Exported video keeps freezing in consistent place

Stephen_Staloch

Is this Explaindio customer support?

borate

No. This is a NCH hosted user forum. Occasionally, company reps post here as well. What is Explaindio? Where did you purchase Videopad?

Stephen_Staloch

My sincere apologies. I don't recall how I ended up in this forum but my assumption was it was for Explaindio. That explains the confusion. Again, sorry for taking up so much of your time!

borate

That explains it. ^_ Good luck.

Stephen_Staloch

Many thanks!

jorgovan30

I can't get past 4:45 here https://www.dropbox.com/s/cw0bdr46392mbua/00000.mp4?dl=0 CAUTION, NSFW, help? Can't even go any farther in the downloaded file?

borate

This thread is old; best to start a new topic - with a descriptive subject and specific details. The DropBox address shown is 404 - not available.

Zad

This looks like an old old thread. HOWEVER! I just purchase VP v8.39. And guess what? I have a 10-screen multiview. And I've tried several export formats. I always get one of the 10 clips/screens that never moves. Frozen from the start. This is best-case. Other formats (MP4) freeze/skip more of the windows. Is there something i can do? I mean after 3 1/2 years of this problem, and 3 new releases, this should be fixed. No?

borate

Best to start a new descriptive thread.

How long is the project and how many tracks?

What is the resolution of the bulk of the source files?

What is the export resolution setting and does it succeed at a lower resolution?

Upload and share the PORTABLE project (not the export) and someone will be glad to check it out. Issues can usually be solved or explained quickly.

The process is easy, takes little time and can be private...

Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to get a shareable link to post.

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