"This App Can't Run on Your PC" new Win10 PC

Trapeze4me

I have a new Windows 10 PC. I downloaded the only file I can find on the site, essetup.exe, and when I run it, I get the message:

This app can't run on your PC

To find a version for your PC, check with the software publisher

I was working with Express Scribe on my old Windows XP PC. I upgraded to the Pro version, but the only file I can download is essetup.exe and it won't run on my Windows 10 PC. Does anyone have any suggestions?

Thank you

Trapeze4me

I had problems with the new Power Spec PC that was running Windows 10 that refused to load Express Scribe. I took the Power Spec PC back to Micro Center and exchanged it for a Dell. The Express Scribe software loaded on the Dell without any problem, so the issue must have been within the Power Spec PC.