Black frame at the end of exported video.

JaniN

Hey again.

I think this has been an issue before and was fixed at some point since I've made similar projects before (successfully), but now when I try to export a video that is meant to play in a seamless loop, I get this/these black frame(s) at the end. So when I try to play it in a loop, it doesn't play smoothly anymore because of this.

What I use in my project is an image that is set to 30s, it uses the temperature and glow effect in the middle. No black frames set at the beginning or end of the sequence. Everything looks normal in the preview.

Chris75

I tested the program's latest version and was not able to replicate the issue you are reporting, however, this forum may not be the best way to seek assistance with that. If you wish you may start a support service request with NCH software support team through this link http://nch.com.au/support/supportcontact.html

borate

JaniN wrote:

Hey again.

I think this has been an issue before and was fixed at some point since I've made similar projects before (successfully), but now when I try to export a video that is meant to play in a seamless loop, I get this/these black frame(s) at the end. So when I try to play it in a loop, it doesn't play smoothly anymore because of this.

Link to earlier thread.

c_major_2

Could you please share the project and the media files (on Google Drive or other file sharing service), we'll have a look.

JaniN

c_major wrote:

Could you please share the project and the media files (on Google Drive or other file sharing service), we'll have a look.

I sent you a private message with a link.

c_major_2

Hi JaniN,

Thanks for the files. Yes, it was reproducible.

I'll get back to you when the issue is fixed.

c_major_2

This issue is fixed. The change will be applied to the next release.

Thanks.

JaniN

Awesome, thanks.