Videopad editor crash adding 3rd video clips

vicdebutt2

Hi, I just bough Videopad editor 2 month ago , IT crashed all the time when adding 3rd video clips onto timeline , It can not make longer than 12 minutes on timeline , it will crash freezing whole videopad editor , I 've altered difference clips ,but not work , Before It can make over 1hour , I clean up space in HDD , reset software back as factory . but not any luck .

Please , Someone help these , Any help will be appreciated ,

c_major_2

Have you tried the latest version (v4.40)?

vicdebutt2

Hi, Thank you very much for your quick responding . No , I have not try 4.4 version yet . I have version 4.31 . I will try update If it may be better , Once again than you very much.

c_major_2

Hi,

If the 4.40 did the same, please run a "dxdiag" report and post here so we can start the investigation:

Windows Start Menu -> Run (right click the start button to get the Run menu on Windows 10) -> Type in dxdiag -> Press Enter

vicdebutt2

Hi , Thank you very much for your helps , I upgraded to 4.4 better now , One again thank you very much