VAT/GST amount not removed from journal

absolutecare

Hi all,

I was wondering if anyone of you encountered this issue with Express Account. When I enter a supplier's account payable entry, it automatically calculate the VAT/GST amount. In some cases, supplier do not charge VAT/GST. If I accidentally commit the entry with VAT/GST which not supposed to, what I did was to return to the Account Payable (via Menu Purchases--> Account Payable) and edit that particular entry. However, I notice that the VAT/GST amount is still being captured in the journal entry. Is this a bug of the software or I have done the setup wrongly

Hope someone can shed some lights.

Thank you.

Best Regards,

Chris75

Hello, Thank you for bringing this up to our attention, we have reported this to NCH Software's developers for further testing.

absolutecare

Thank you Chris75.

Sincerely hope this can be sorted out. Otherwise I'll have to always export journal and use excel to double check.