Can't create playable disc

mindjob

I just purchased express burn 4.92. It burns a DVD fine and creates the VTS files, but I can't play it on my DVD player. The DVD gets stuck in the "loading" phase on the player. Is there some step I need to perform to get the disc to play?

Thanks,

Greg

Chris75

Greg, have you try using a different brand of discs. If you are using +R try using -R discs. Check if the discs you create play fine on your computer. For better support on that matter you may want to contact NCH software's support team through this link http://www.nch.com.au/support/supportcontact.html