How to tell VP where to find ffmpeg19.exe?

pstein

Whenever I start VideoPad the program prompts me at first to download unfound ffmpeg19.exe.

However ffmpeg19.exe is already on my hard disk. Even more: It is already in the installation directory of VideoPad!

So how can I tell VideoPad to search for it in its own installation directory first before bothering the user with unnecessary prompts?

Is it is necessary/possible: How can I tell VideoPad to search for ffmpeg.exe in different folder e.g.

D:\vidoe\ffmpeg\ffmpeg.exe

Peter

martyson

Peter,

My files are here and never seen the problem you reported: C:\Program Files (x86)\NCH Software\Videopad

Which version of Windows are you using?

Which version of VideoPad?

Are you logged in as Admin and running the program as Admin?

c_major_2

Hi Peter,

ffmpeg19.exe is just an installer. The components including multiple dll files will be installed in C:\Program Files\NCH Software\Components\ffmpeg19 folder.

It could be one or more files in the component folder is corrupted. Please delete the components folder and ffmpeg19.exe and run VP again. It should download and install all the files automatically.

Best regards,