[deleted] Dear Sir, I downloaded essetup from your site. and also the sony plugin i installed both in my system . but not able to load .msv format files please give me a solution. Shabbir
[deleted] I had this same problem and contacted tech support. It turns out that this relies heavily on Direct X and mine was not up to date. Check the Windows update site and download the latest Direct X. Hope this helps. shabbir wrote: Dear Sir, I downloaded essetup from your site. and also the sony plugin i installed both in my system . but not able to load .msv format files please give me a solution. Shabbir <{POST_SNAPBACK}>
sjmg christy b wrote: I had this same problem and contacted tech support. It turns out that this relies heavily on Direct X and mine was not up to date. Check the Windows update site and download the latest Direct X. Hope this helps. <{POST_SNAPBACK}> i am having the same problem, downloaded the latest directx and still no joy.