I have a client with an overdue invoice and decided to try the Run Automatic Statements under the Tools tab. Under the Options tab I have statements set to Overdue Customers and amounts over $5. The software did email a statement to the overdue customer, but it also sent one to a customer with a credit balance. Is this the way it is supposed to work? I would prefer to send the statements only to the overdue accounts. I've only been using Express Invoice since January so I might be doing something wrong. Please let me know if there is a way to fix this.
Thanks,
Cliff